We are able to perceive others’ emotions by the subtle changes in facial expressions, body movements, and tone that occur in millisecond intervals. This innate ability has been with us from the day we were born, but – as we engage more and more in text based communication – we slowly lose this power of understanding each other.
People often ask me why I call them to continue an otherwise short conversation or why I ‘observe’ their face while we speak in person and the answer is quite simple: Because I can.
Virtual communication (texting, e-mail, chats, etc) provides us with an excellent way to ‘talk’ to each other without having the typical requirements of dedicated time allocation for each party and the opportunity of an asynchronous (not realtime) response. This is very helpful when in meetings, at work, school or any other activity that is taking up our time and cannot be interrupted for more than a few brief moments. That being said, I disagree with the use of text-based communication at those times when we are able to use our voices to comunicate and even more so, when we can see each other face to face.